Privacy

Privacy notice

When you send a quote request or a message through this website, Sprint Energy collects the details you enter: your name, phone number, email address if you give one, location, and what you tell us about your property or question.

We use these details only to respond to you, prepare your quote, and arrange your assessment or service. They are received by Sprint Energy staff by email and in our enquiry system. We do not sell your details or share them with other companies for marketing.

If you choose to continue on WhatsApp, the message you send goes through WhatsApp under its own terms.

We keep enquiries for a limited period and then delete them. You can ask us at any time what we hold about you, to correct it, or to delete it, using the contact details on this site.

This website does not use advertising or tracking cookies.

Enquiries are deleted after 24 months.

We use AI services to help answer the website chat and to help our staff reply to enquiries and email. When that happens, what you wrote and your contact details may be processed by AI companies outside Ghana. The website chat tells you it is an AI assistant before you type. Every website chat, and every message left in the chat while it is offline, is saved as an enquiry for our team to follow up, so our staff can read the conversation. The full conversation is kept for up to 90 days; the enquiry itself is kept like any other enquiry. If you speak into the chat instead of typing, your browser's own speech service (for example Google in Chrome, or Apple in Safari) turns your voice into text; we receive only the text, never a recording.

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